Provides counselling services for LifeWorks Employee Assistance Program (EAP)
Responsibilities:
- Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related;
- Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client’s EAP;
- Provide excellent clinical services and embrace LifeWorks culture of continuous learning;
- Manage the administrative requirements as dictated by LifeWorks clinical models.
Benefits:
- Group insurance plan as of first day of employment;
- Generous vacation policy;
- Paid professional development days;
- Office space provided by LifeWorks;
- Clinical supervision available;
- Flexible schedule.
Succeeding as an EAP Counsellor will require the following core qualifications and skills:
- Master’s Degree in Counselling, Psychology, or Social Work;
- Professional College membership;
- Minimum five (5) years post-graduate counselling experience with multiple populations;
- Ability to set short term objectives and use a solution focused approach;
- Ability to clinically manage high-risk cases, including clients who are a threat to self or others;
- Able to work with individuals, couples and families and good knowledge of community resources;
- Excellent time-management skills with the ability to handle a large volume of clients;
- Excellent verbal and written communication skills;
- Must be flexible to work days and evening shifts;
- EAP industry experience is an asset;
- Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct;
- Basic knowledge of computer systems is an asset.
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.
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